“On behalf of myself and everyone at our firm I would like to thank you for assisting us with the complaint that we had received from the ICAEW. From the moment I first spoke to you right through to you assisting with our reply, I found you professional and knowledgeable and it was very reassuring to have you acting for us. The response that you drafted for us to our Institute was far better than I could have mustered and following this the case was closed by them. The relief was so satisfying and the case did not go beyond the information gathering stage and this had a lot to do with the draft response that you helped compile. The matter was closed and no further action due. Thank you again for all of your assistance.”
Accountants