I am a Director of a small high street firm that has been established for over 20 years and I have had no prior involvement with the SRA. Unfortunately owing to the conduct of a staff member I was put in a situation where my whole reputation and career was in jeopardy. This took its toll on me and my family both professionally and personally. I was dealing with matters myself but took a decision to seek advice and found Jonathan’s name by chance on line. It was the best decision I made for me my family and my business. From the outset he immediately put me at ease without overwhelming me. His knowledge and experience in dealing with the SRA was apparent from the outset. He was able to not only convey what was required but given the emotional strain I was under, he was able to guide me logically as to what to expect, the timescales and therefore what was expected of me to ensure that I received the best possible outcome.
I would like to say that his expertise aside, the manner in which he dealt with my matter and the patience he showed is something which will always be appreciated. Of course Jonathon is a busy lawyer but he was always available not only for the numerous queries I always had but also when I needed to vent my frustration at the system that seems to assume a solicitors guilt before am investigation is complete. His pragmatic yet sensitive approach in his advice clearly showed his expertise and he recognised the profound impact all the proceedings were having on me both professionally and personally. The entire process was stressful to say the least but his insight into how others would think and act helped me remain positive. When I instructed him, I had hoped that he would be able to understand my case in its entirety but what I received in terms of his professionalism, knowledge, work ethic and total support, far exceeded my expectations. He showed great kindness, empathy, understanding and impartiality for which I will always be grateful for. The outcome I received was much more favourable than I could have hoped for; without a referral to the STD – but it was a long and draining 16 months. I would like to take this opportunity to convey my heartfelt thanks and I would have absolutely no hesitation in recommending Jonathon should someone be in the unfortunate position that I found myself in.
Lawyer based in London