“Jonathan is a very experienced solicitor with a vast knowledge of procedural law in terms of handling complaints. I contacted Jonathan when a complaint was made against me by a former client who was unhappy that I would not perform certain ‘reserved activities’ which I was not legally qualified nor equipped to do. Due to this being my first complaint, and having severe anxiety over the thought of losing my credibility with the organisations I belonged too, I contacted Jonathan who prepared a reply which found me fully exonerated from the false allegations posed against me. Jonathan’s pricing is very reasonable and he was very understanding always at the other end of the phone or email.
Although this complaint was not the biggest, Jonathan handled it professionally and executed a reply in a very timely manner. If another complaint was ever to arise I would instruct Jonathan straight away!”