“I contacted Jon in a state of anxiety and turmoil having received a letter out of the blue informing me that an investigation was being launched into my conduct and feared that my career was in jeopardy.
Jon was professional, warm, down to earth, factual and to the point. Jon informed me of the process, steps to be taken and was clear and friendly. Following our initial telephone conversation, I was in no doubt that I wished to instruct him to act on my behalf and put my case across. Jon was great in advising me what he needed from me, and acted promptly and without delay in drafting the response required. During the current climate and pandemic, we were all navigating uncharted water, Jon did so with professionalism, whilst maintaining a humanistic approach and appreciating the anxieties and stress I was experiencing.
My case concluded with no further action by the SRA and I feel that instructing Jon to act on my behalf was worth every penny. He took away some of the burden of my worry and his wealth of experience, approachability, professionalism whilst maintaining kindness is something that I am extremely grateful for and helped me through a very difficult time.
I would not hesitate in recommending Jon’s services.”