“Dear Jon. I wanted to thank you for all you’ve done for me over the last 18 months. The unexpected SRA investigation arrived late on a Friday afternoon but your responsiveness, out of normal office hours, to my initial approach with a clear breakdown of the law, process and potential strategy was hugely reassuring. The investigation was lengthy and it was invaluable to continue to deal directly with you. It’s rather obvious and trite that your legal knowledge and insight into how to best handle the investigation are first-class but equally important was the time you took to understand how my well-being was affected – that human element is critical in the emotional roller-coaster of the SRA process. Ultimately, the outcome was far better than I’d imagined possible and I’m certain it wouldn’t have been possible without your help. You have my eternal gratitude.”
Solicitor